If you believe that your gambling is troubling then you should contact Be Gamble Aware at +44 (0) 808 8020 133. You can also get in touch with the casino's support team and they can assist you in temporarily suspending your account.
As part of CasinoCasino's responsible gaming policy, they offer self-exclusion option. This means you can close your account for whatever reasons you have. You can choose to close your account for a certain period up to 6 months, or you can close the account permanently. Just remember that if you use the second option you can't reopen your account again if you change your mind. Make sure that you haven't got any money left on your account too. If this seems a bit drastic to you, then we advise you to choose the first option where you can self-exclude from your account for 7 days, a month or even more.
Every time you decide to play a game at a casino you should be very responsible. It is very easy to get lured into the games and lose track of time and money you spend gambling. So for that reason, before you even start playing there are certain steps you can take. Players can determine their deposit limit for a certain period of time. Once they reach their limit they will not be able to make a new deposit. If a player decides to raise their limit then a cooling period of 7 days is necessary before the casino can even process the request. On the other hand, requests for lower limits or a renewal of the self-exclusion period are processed immediately.
Another thing the player can request is a limitation of the money they are willing to lose or bet during a certain period of time. A player can also lock their casino Account for a certain period. During this cooling off period, a player is not allowed to open new accounts. In case they do, then the account will be closed and the balance will be frozen.
After the cooling period is over the player can use their account and all the perks of the casino will be available to them. In cases where the player asks for permanent closure of their account, then that account can't be opened immediately. The player needs to specify why they want their account to be opened again and they need to provide a written and signed application. The casino reserves the right to dismiss the request at any time if they believe that said account should not be reopened again.
Playing games is a fun activity that will help you pass some time, but as fun as those games can be for some people they can cause real problems. People who are prone to addictive behavior can easily develop gambling addiction as well. So even before you decide to start playing for money you should have complete control over your actions. Many casinos have experience with this kind of behavior so for that reason they have developed certain tools to help people with gambling problems. Once you sign in to your CasinoCasino Account you can go to My Account section and choose Responsible Gaming. Here you can find the following tools that can be of a big help to you:
· Deposit limit settings · Set a time on the time you can play on daily basis · Bet limit settings · Loss limit settings
If you choose any of the above mentioned limits they will be set immediately. In case you choose to increase the limits at any given time, they will trigger a seven day cool down period. After this period your limits are reset and you can set new limits if you want to.
There is one thing you need to remember, once you set limits they go into effect immediately. You can't change your mind, because it takes up to 7 days for those limits to be removed.