There are a couple of ways you can contact the casino. The most convenient one for most users is the Live Chat option. The casino can be reached this way 24/7 so whenever you have an issue you can contact them.
Another way you can reach the casino is by email and you will receive a response in less than 24 hours. The reason behind this is because they use a different email address for every department:
What surprised us the most was the fact that you can't reach the casino by telephone, but that doesn’t mean this will not change in the future. We are sure that they will work on the issue and add this option as soon as possible to increase the flexibility of contact options.