DuxCasino Casino Review - Support

Age Limit
DuxCasino
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Deposit methods
SkrillMasterCardVisaTrustlyNeteller
Trusted by
Malta Gaming Authority
Total score9.1
Pros
+ VIP treatment
+ Generous Bonuses
+ Instant Payment Methods

Quick casino facts

Year foundedYear founded: 2020
BonusesBonuses (8)
Deposit BonusFree Spins BonusHigh-roller BonusMatch BonusReload BonusSign-up BonusWeekly BonusWelcome Bonus
CountriesCountries (9)
Austria
Canada
Cyprus
Finland
Germany
New Zealand
Norway
Poland
Switzerland
CurrenciesCurrencies (9)
Canadian dollars
Euros
Japanese yen
Kazakhstani tenges
New Zealand dollars
Norwegian kroner
Polish zlotys
Russian rubles
US dollars
Deposit methodsDeposit methods (17)
Bank transferCredit Cards
Debit Card
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Interac
Klarna
MaestroMasterCard
Neosurf
Neteller
Prepaid Cards
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Visa
iDebit
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instaDebit
GamesGames (10)
LanguagesLanguages (5)
English
Finnish
French
German
Norwegian
LicensesLicenses (1)
SoftwareSoftware (31)
Support typesSupport types (2)

Support

At DuxCasino, members and those thinking about joining can reach customer support via a live chat window that's available 24 hours a day, 7 days a week. There's also an e-mail function that can be used to send a message to support personnel. On top of that, DuxCasino is reachable via Facebook Messenger and the Telegram messaging app. And for the latest updates, members can check out the casino's social media pages on Facebook, Twitter, and Instagram.

Customer support is another very important feature of every reputable online casino as it is the key to keeping the existing players loyal and attracting new players to the platform.

DuxCasino is fully aware of this fact which is why it made sure that its customer support team is highly professional and knowledgeable. The players can contact DuxCasino’s customer support team via Live Chat or by filling out an online contact form.

Once the players fill out the form, customer support will respond as quickly as possible and provide an adequate solution to the player’s issue.

The DuxCasino also features a FAQ section where the players can look through the most commonly asked questions regarding DuxCasino’s payments, games, bonuses and promotions, accounts, etc. This FAQ section has answers to all of the mentioned topics and there is a good chance of finding a solution to the player’s issue.